Privacy Policy
1. Introduction
OpenHI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or feedback forms
- Make a purchase or transaction
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Communication preferences
- Professional information (job title, company, industry)
Automatically Collected Information
We may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- Device identifiers
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Provision: To provide, maintain, and improve our services
- Communication: To send you technical notices, updates, security alerts, and support messages
- Customer Support: To respond to your comments, questions, and requests
- Marketing: To send you promotional materials and newsletters (with your consent)
- Analytics: To analyze usage patterns and improve our website and services. We use Google Analytics (GA4) and Microsoft Clarity to understand how visitors use openhi.org. These tools may collect device information, pages viewed, approximate location, and interaction data via cookies or similar technologies.
- Legal Compliance: To comply with legal obligations and protect our rights
- Security: To detect, prevent, and address fraud, security breaches, and other harmful activities
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
- Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing notice through our services
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@openhi.org
- Address: OpenHI Foundation, Atlanta, GA 30309
We will respond to your inquiry within 30 days of receipt.